"Breakfast is very good, not only clean and tidy,but rich well made food,nice young and polite lady"
Changwei from China
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"Good breakfast is in the Georgian restaurant which is located in the same building."
Vitaly from Russia
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Reikartz Park Astana Ex-Royal Park Hotel & Spa is a 4-star hotel in the new administrative center of Astana's Left Bank, with free WiFi and a 24-hour front desk.
Comfortable Modern Rooms
The 85 air-conditioned rooms at REIKARTZ PARK ASTANA ex-Royal Park Hotel & SPA feature flat-screen TVs, minibars, and private bathrooms with free toiletries. Some units include a seating area and deep soaking bathtubs, while all rooms offer safes and desks.
Diverse Dining Options
The Soprano Restaurant serves Kazakh and European cuisine, while Turandot and Bolognese Restaurant offer Chinese and Italian dishes. A variety of drinks is available at the bar, with a coffee shop and complimentary reception held daily.
Spa and Recreation
Guests can relax at the full-service spa offering beauty treatments, massages, body treatments, and facials. Recreational amenities include an indoor pool, Finnish sauna, hot tub, steam room, and Turkish bath/hammam, along with a fitness center.
Central City Location
Royal Park Hotel & Spa serves as a perfect starting point to explore Astana, positioned only 50 meters from Concert Hall bus stop. The Kazakhstan Central Concert Hall, Bayterek monument, and Astana Arena are all within 2 km from the hotel, while House of Ministries is 1.7 mi away.
Must-do experiences
Visit the impressive Bayterek Tower for panoramic city views.
Savor a traditional Beshbarmak at the nearby Atyrau restaurant.
Stroll through the beautiful Nurzhol Boulevard for vibrant culture.
Explore the National Museum of Kazakhstan for rich history insights.
Check out the Astana Mall for quirky shops and local crafts.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Twin Room
2 persons
26 m²
2 Single beds
Shower
Heating
room details
Superior Double Room
2 persons
37 m²
1 King-size bed
Shower
Heating
room details
Suite
2 persons
37 m²
1 King-size bed
Shower
Heating
room details
Budget Double Room
2 persons
20 m²
1 Double bed
Shower
Heating
room details
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Lift
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Housekeeping
Car hire
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's menu
Spa & Leisure
Karaoke
Night club
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
Reikartz Park Astana Ex-Royal Park Hotel & Spa offers a delightful dining experience featuring an array of American, European, and authentic Kazakh flavors. Guests can indulge in thoughtfully crafted dishes amidst modern settings that encourage relaxation and conversation.
Continental Lounge
American and European
Ambiance
Modern, inviting atmosphere ideal for social gatherings or quiet moments.
Key Offerings
Brunch and high tea options, as well as a lively cocktail hour featuring creative beverages.
Reservation
Recommended for brunch and dinner.
Open for brunch, dinner, high tea, and cocktail hour; hours vary.
The Soprano Restaurant
Kazakh and European
Ambiance
Welcoming space that combines traditional elements with contemporary comfort.
Key Offerings
Highlighting local Kazakh specialties alongside European dishes, complemented by a variety of drinks available at the bar.
Local Highlights around Reikartz Park Astana Ex-Royal Park Hotel & Spa
Top Attractions
Activities
Dining
Entertainment
Baiterek Tower
25 minutes' walk
Iconic symbol of Astana, offering panoramic views. Features an observation deck and beautiful night illuminations.
Kazakhstan Central Concert Hall
25 minutes' walk
Modern architectural marvel hosting music events. Known for its acoustics and stage performances.
Lovers Park
25 minutes' walk
Beautifully landscaped park perfect for leisurely strolls. Features fountains, sculptures, and picnic spots.
Palace of Peace and Reconciliation
30 minutes' walk
Architectural gem hosting cultural events. A venue for conferences with unique glass pyramid design.
Water Green Boulevard
30 minutes' walk
Scenic pathway for walking and cycling along the river with stunning city views. Great for family outings.
Duman Entertainment Centre
6-minute drive
Offering indoor amusement activities, including an aquarium and water park. Ideal for families with kids.
Alau Ice Palace
35 minutes' walk
Popular for ice skating and regional sports events. A fun activity for thrill-seekers.
Spa and Wellness Centre at the Hotel
On-site
Relaxation services available including massages and beauty treatments. Perfect for unwinding after a busy day.
Sunduk
6 minutes' walk
Cozy eatery featuring local Kazakh dishes. Known for its traditional atmosphere and delicious beshbarmak.
Legends Pub
12 minutes' walk
Casual pub with international cuisine and a wide drink selection. Weekly events make it a lively spot.
Kazakhstan Central Concert Hall
25 minutes' walk
Venue for concerts and theater shows. Known for diverse programming and a vibrant atmosphere.
I Love Astana Monument
15 minutes' walk
Popular photo spot with a striking sculpture. A family-friendly area with nearby parks.
Getting around
City Centre
Nur-Sultan (Astana)12 min
·
7.5
km
Airports
Nursultan Nazarbayev International airport (TSE)18 min
·
12.0
km
Train
Astana Train Station14 min
·
9.2
km
Reviews and Ratings
Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
7.7
7.7/10 based on 1012 reviews
John
United Kingdom,
January
2025
5.0/10
My experience at this hotel was quite disappointing overall. The rooms were spacious but uncomfortably hot and the service was far from ideal. The location felt isolated, making dining options scarce, and the breakfast provided was frequently below standard. While there were some positives, such as the friendliness of the staff, the general state of the hotel left much to be desired.
Rooms
5.0
The rooms are spacious but the heating was unmanageable, making it an uncomfortable stay.
Service
5.0
Staff were friendly but lacked proper training and responsiveness to requests.
Location
5.0
The hotel is situated quite far from dining options and central attractions, making it inconvenient in extreme weather.
Dining
5.0
Dining options were poor, with often cold and stale breakfast items that lacked variety.
Facilities
5.0
Facilities were minimal due to ongoing construction, impacting the overall experience.
Sophia
United Kingdom,
December
2024
6.0/10
I had a difficult experience at this hotel. While the rooms were spacious and comfortably furnished, the service left a lot to be desired. The breakfast was disappointing with limited options, and the location was quite central but difficult to navigate in freezing temperatures. Additionally, the hotel overall seemed to struggle with basic amenities and upkeep.
Rooms
6.0
My room was spacious, but the furniture was quite basic and lacked essential items.
Service
5.0
The service was lacking, as some staff struggled with English and the breakfast team neglected to refill basic items.
Location
7.0
The hotel is centrally located, which is convenient, but it's challenging to venture out in extreme cold without proper transport.
Dining
5.0
Breakfast was disappointing, with cold items and a feeling of leftovers from the night before.
Facilities
5.0
Basic facilities seemed adequate, but there was ongoing refurbishment that affected the peace during my stay.
Spacious rooms
Poor service
Sebastian
United Kingdom,
December
2024
7.0/10
My experience at the hotel was quite disappointing overall. While the rooms were spacious and clean, I faced several issues with utilities and service. The dining options were limited and not very enjoyable, plus the location was inconvenient, especially during harsh weather. For the rate I paid, I expected more than what I got during my stay.
Rooms
7.0
The rooms were spacious and clean, which was a positive aspect. However, they were overheated, and the temperature control didn't seem to be effective.
Service
5.0
Service was lacking, as the staff seemed untrained and responses to requests were often vague or non-existent.
Location
5.0
The hotel is quite isolated, making it difficult to find nearby dining options, especially in the harsh weather.
Dining
5.0
Dining was not great; options were limited, food was often served cold, and there were repeated items unavailable from the menu.
Facilities
5.0
Facilities were underwhelming, particularly due to ongoing construction work which contributed to a noisy and uncomfortable environment.
Alexander
United Kingdom,
October
2024
5.6/10
My stay at the hotel was a mixed bag. The rooms were clean and spacious, which I appreciated, but the overall service left much to be desired. The location felt a bit isolated with limited dining options nearby. Breakfast was not great, with limited choices and questionable quality. Still, for the price I paid, it offers decent value for the basics.
Rooms
7.0
The rooms were clean, spacious, and comfortable, but the heating was inadequate during my stay.
Service
5.0
Service was inconsistent, with some staff being helpful, but overall, the attitude felt outdated and rude at times.
Location
5.0
The hotel is somewhat isolated, making it inconvenient to find nearby dining and entertainment.
Dining
5.0
Breakfast offerings were quite limited, and the quality was disappointing - often stale and not well-prepared.
Facilities
5.0
Basic facilities were available, but lacking quality and comfort, especially regarding dining spaces.
Mia
United Kingdom,
September
2024
6.0/10
My stay at the hotel was quite disappointing. Despite having a spacious room, the overall experience was marred by poor service and dining options. The location wasn't ideal for exploring the area, and the promised amenities were either lacking or required extra payment. However, the room itself was comfortable, which was a small silver lining in an otherwise frustrating stay.
Rooms
7.0
My room was spacious and comfortable, but it had only basic furniture and lacked adequate supplies like hangers and toilet paper.
Service
5.0
The service was quite rude and unhelpful. I found the staff to be inexperienced and unaccommodating, which was surprising for a hotel that boasts 4-star status.
Location
5.0
The location wasn't great, especially in the harsh winter conditions. It was quite far from any central area or convenient dining options, making it difficult to navigate.
Dining
5.0
Breakfast was a joke, with stale items and poor organization. It felt more like a scavenger hunt to find anything decent to eat.
Facilities
5.0
Facilities were underwhelming with noise from ongoing refurbishment and a poorly stocked minibar. It seemed like there was potential, but it wasn't well-managed.
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in public areas for free.
Breakfast
The hotel Reikartz Park Astana Ex-Royal Park & Spa provides visitors with a free full breakfast.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Number of floors:
5
Number of rooms:
66
Former name
Hotel Astana
FAQs
About Reikartz Park Astana Ex-Royal Park Hotel & Spa
What time is check-in and check-out at Reikartz Park Astana Ex-Royal Park Hotel & Spa?
Check-in is at 14:00 and check-out is at 12:00.
Is parking available at Reikartz Park Astana Ex-Royal Park Hotel & Spa?
Private parking is available on-site for free without the need for a reservation.
How far is Reikartz Park Astana Ex-Royal Park Hotel & Spa from the Kazakhstan Central Concert Hall?
The hotel is located 2 km from the Kazakhstan Central Concert Hall.
What dining options are available at Reikartz Park Astana Ex-Royal Park Hotel & Spa?
The Soprano Restaurant serves Kazakh and European cuisine, while Turandot and Bolognese Restaurant offer Chinese and Italian dishes.
Does Reikartz Park Astana Ex-Royal Park Hotel & Spa provide a complimentary breakfast?
Breakfast is available for an additional charge of 3000 KZT.
What amenities are included in the rooms at Reikartz Park Astana Ex-Royal Park Hotel & Spa?
Rooms include air conditioning, flat-screen TVs, minibars, and free Wi-Fi.
What recreational facilities are available at Reikartz Park Astana Ex-Royal Park Hotel & Spa?
Guests can access a full-service spa, indoor pool, hot tub, Finnish sauna, and fitness center.
How can guests reach Reikartz Park Astana Ex-Royal Park Hotel & Spa from the airport?
The hotel offers a paid airport shuttle service.
What other notable attractions are near Reikartz Park Astana Ex-Royal Park Hotel & Spa?
Nearby attractions include Bayterek Monument (2 km), Astana Arena (2 km), and the Islamic Centre (2 km).
Does Reikartz Park Astana Ex-Royal Park Hotel & Spa offer business services?
The hotel features a business center with multiple large conference rooms and meeting facilities.
Are there any special amenities for children at Reikartz Park Astana Ex-Royal Park Hotel & Spa?
The hotel's restaurant offers a children's menu.
Is there a lift available in Reikartz Park Astana Ex-Royal Park Hotel & Spa?