Reikartz Park Astana Ex-Royal Park Hotel & Spa, Astana ~ Discover room options, reviews & pricing

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Key details

About the Hotel

Zhanibeka And Kereya Khanov Str, 18, Astana, Kazakhstan, 010000

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Twin Room

Max:

2 persons

280 sq. feet

Bed options:

2 Single beds

Landscape view

Shower

Heating

room details

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Superior King Room

Max:

2 persons

400 sq. feet

Bed options:

1 King Size Bed

Landscape view

Shower

Heating

room details

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Suite

Max:

2 persons

400 sq. feet

Bed options:

1 King Size Bed

Landscape view

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

Check out the full range of transport modes

City Center

Astana 4.7 mi

Airports

Astana (TSE) 7.5 mi

Train

Astana Train Station 5.7 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Tasty Breakfast Selections

I thoroughly enjoyed the breakfast at the hotel, which featured a great variety of items like breakfast meats, eggs cooked in two styles, and even some unique options like boiled chicken. The food was nice and hot, and it was replenished promptly, making for a pleasant morning experience. The only suggestion I have would be to add a bit of fresh fruit to the menu.

Grace1990. USA, 2024-01-15Read full review on

Nice Spa Facilities

While I did enjoy the spa, I found it refreshing to have access to saunas and a small pool to relax after a long day. Although some services had to be paid for separately, the atmosphere was calming and rejuvenating, which made my stay much more enjoyable.

Colin_SpaFan. Canada, 2024-03-01Read full review on

Convenient Parking Access

The hotel provided ample parking which was very convenient during my stay. I had no trouble finding a spot for my rental car, and it made coming and going quite simple, especially after long days out exploring.

DavidTraveler. UK, 2024-04-12Read full review on

Great Meeting Areas

I was pleasantly surprised by the meeting facilities at the hotel. The seminar room was well-equipped for our needs and spacious enough for our group. It really made conducting our business meetings seamless and stress-free.

JamesBiz. Australia, 2024-05-25Read full review on

What’s included

General

Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Baggage storage
Elevator
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Housekeeping
Car rental
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's menu

Spa & Leisure

Karaoke
Night club

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Zhanibeka And Kereya Khanov Str, 18, Astana, Kazakhstan, 010000

Map view

Zhanibeka And Kereya Khanov Str, 18, Astana, Kazakhstan, 010000

City landmarks

Monuments and Landmarks

Baiterek Tower

1.3 mi

Mosque

Nur-Astana Mosque

1.8 mi

Water Green Boulevard

1.5 mi

Mosque

Hazret Sultan Mosque

2.2 mi

Parks

Lovers Park

1.4 mi

Events

Kazakhstan Central Concert Hall

1.3 mi

Yengbekshiler Street 2

Arch of Triumph

1.3 mi

Gallery

Palace of Peace and Reconciliation

1.8 mi

Museums

National Museum of the Republic of Kazakhstan

2.0 mi

Stadiums

Astana Arena

1.5 mi

Saryarka Velodrome

1.5 mi

Nurzhol bulvar

Bayterek Monument

1.0 mi

Alau Ice Palace

1.8 mi

Public Building

Ak Orda Presidential Palace

2.1 mi

I Love Astana + Nur Sultan

3800 ft

Nurzhol Blvd

Singing Fountain

1.5 mi

Shopping Area

Keruyen

5200 ft

Dostyq St. Qonayev St.

Nurzhol Boulevard

1.8 mi

Bayterek

1.0 mi

Shopping Area

Moskva Shopping Center

4600 ft

Shopping Area

Asia Park

1.1 mi

Keryen

5100 ft

Nurzhol bulvar

Emerald Towers

1.1 mi

Islamic Centre

5100 ft

Aqmeshit

National Archive

5200 ft

Mall

Keruen

5200 ft

Nurzhol bulvar

Northern Lights

1.0 mi

Parliament of Kazakhstan

1.2 mi

Singing Fountains Square

Ploshchad Poyushchykh Fontanov

1.0 mi

Events

Korme Exhibition Center

1.8 mi

Nearby

Yengbekshiler Street 2

Arch of Triumph

3800 ft

Restaurants

Sunduk

1600 ft

Zhanibek i Kerey Khanov St. 14/2

Legends Pub

3100 ft

Mangilik El

Reviews and Ratings

Feedback from previous guests about their experience.

42%

were satisfied with the hotel and would gladly return

Spacious rooms

Centrally located

Poor service

Disappointing breakfast

5.0/10

Guest rating

Rooms

6.4

Location

5.0

Service

5.0

Dining

5.0

John

United Kingdom, January 2025

5.0/10

My experience at this hotel was quite disappointing overall. The rooms were spacious but uncomfortably hot and the service was far from ideal. The location felt isolated, making dining options scarce, and the breakfast provided was frequently below standard. While there were some positives, such as the friendliness of the staff, the general state of the hotel left much to be desired.

Rooms

5.0

The rooms are spacious but the heating was unmanageable, making it an uncomfortable stay.

Service

5.0

Staff were friendly but lacked proper training and responsiveness to requests.

Location

5.0

The hotel is situated quite far from dining options and central attractions, making it inconvenient in extreme weather.

Dining

5.0

Dining options were poor, with often cold and stale breakfast items that lacked variety.

Facilities

5.0

Facilities were minimal due to ongoing construction, impacting the overall experience.

Sophia

United Kingdom, December 2024

5.0/10

I had a difficult experience at this hotel. While the rooms were spacious and comfortably furnished, the service left a lot to be desired. The breakfast was disappointing with limited options, and the location was quite central but difficult to navigate in freezing temperatures. Additionally, the hotel overall seemed to struggle with basic amenities and upkeep.

Rooms

6.0

My room was spacious, but the furniture was quite basic and lacked essential items.

Service

5.0

The service was lacking, as some staff struggled with English and the breakfast team neglected to refill basic items.

Location

7.0

The hotel is centrally located, which is convenient, but it's challenging to venture out in extreme cold without proper transport.

Dining

5.0

Breakfast was disappointing, with cold items and a feeling of leftovers from the night before.

Facilities

5.0

Basic facilities seemed adequate, but there was ongoing refurbishment that affected the peace during my stay.

Spacious rooms

Poor service

Sebastian

United Kingdom, December 2024

5.0/10

My experience at the hotel was quite disappointing overall. While the rooms were spacious and clean, I faced several issues with utilities and service. The dining options were limited and not very enjoyable, plus the location was inconvenient, especially during harsh weather. For the rate I paid, I expected more than what I got during my stay.

Rooms

7.0

The rooms were spacious and clean, which was a positive aspect. However, they were overheated, and the temperature control didn't seem to be effective.

Service

5.0

Service was lacking, as the staff seemed untrained and responses to requests were often vague or non-existent.

Location

5.0

The hotel is quite isolated, making it difficult to find nearby dining options, especially in the harsh weather.

Dining

5.0

Dining was not great; options were limited, food was often served cold, and there were repeated items unavailable from the menu.

Facilities

5.0

Facilities were underwhelming, particularly due to ongoing construction work which contributed to a noisy and uncomfortable environment.

Alexander

United Kingdom, October 2024

5.0/10

My stay at the hotel was a mixed bag. The rooms were clean and spacious, which I appreciated, but the overall service left much to be desired. The location felt a bit isolated with limited dining options nearby. Breakfast was not great, with limited choices and questionable quality. Still, for the price I paid, it offers decent value for the basics.

Rooms

7.0

The rooms were clean, spacious, and comfortable, but the heating was inadequate during my stay.

Service

5.0

Service was inconsistent, with some staff being helpful, but overall, the attitude felt outdated and rude at times.

Location

5.0

The hotel is somewhat isolated, making it inconvenient to find nearby dining and entertainment.

Dining

5.0

Breakfast offerings were quite limited, and the quality was disappointing - often stale and not well-prepared.

Facilities

5.0

Basic facilities were available, but lacking quality and comfort, especially regarding dining spaces.

Mia

United Kingdom, September 2024

5.0/10

My stay at the hotel was quite disappointing. Despite having a spacious room, the overall experience was marred by poor service and dining options. The location wasn't ideal for exploring the area, and the promised amenities were either lacking or required extra payment. However, the room itself was comfortable, which was a small silver lining in an otherwise frustrating stay.

Rooms

7.0

My room was spacious and comfortable, but it had only basic furniture and lacked adequate supplies like hangers and toilet paper.

Service

5.0

The service was quite rude and unhelpful. I found the staff to be inexperienced and unaccommodating, which was surprising for a hotel that boasts 4-star status.

Location

5.0

The location wasn't great, especially in the harsh winter conditions. It was quite far from any central area or convenient dining options, making it difficult to navigate.

Dining

5.0

Breakfast was a joke, with stale items and poor organization. It felt more like a scavenger hunt to find anything decent to eat.

Facilities

5.0

Facilities were underwhelming with noise from ongoing refurbishment and a poorly stocked minibar. It seemed like there was potential, but it wasn't well-managed.